Surviving a disaster

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Businesses are far more likely to suffer from extreme weather, such as flooding, rather than fire, according to recent research published by the Chartered Management Institute. The most common causes of business disruption are the loss of computers/IT and key staff.

The fact that firms usually place more emphasis on planning to survive a fire than a flood suggests that many businesses and other organisations need to revise their priorities especially with the onset of global climate change, which has been brought into sharp focus by this summer’s unseasonal downpours.

Research from the British Chambers of Commerce suggests that 80% of businesses without a plan fold in the aftermath of a disaster. A report on climate change commissioned by AXA last year indicated that 90% of small businesses are under-insured– with one in three without business interruption cover to pay their wages and other costs.

The evidence clearly shows that the key to survival, once disaster strikes, is a business continuity plan that is regularly updated and rehearsed. It is essential to keep a copy of the plan away from the site. The plan should be simple but focused, with the business risks clearly prioritised and analysed according to their likelihood and potential impact.

A typical business continuity plan includes:

      • A planned sequence of actions to keep operations going and to recover fully.
      • An outline of the role of individual managers and employees for each scenario.
      • Details of the off-site IT data back-up and recovery services.
      • A list of the key contacts including insurers and utility providers.

Businesses can plan to reduce the risks, but insurance is still important as the ‘long-stop’. Business interruption insurance can help a business recoup financial losses from having to cease operations unexpectedly for a few weeks or months. Key person insurance can protect against the financial consequences of losing key members of staff as a result of death or serious illness. If it is worth insuring assets like buildings, stock and equipment, it is probably worth insuring the most important assets of the business – the key people.

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